POLICY
Order Policy
We reserve the right to cancel any order at any time. Orders may be canceled due to scheduling conflicts, ingredient shortages, safety concerns, or if the order does not meet our bakery guidelines. If an order is canceled, customers will be notified promptly and refunded when applicable.
Payment Policy
All orders must be paid in full at the time of purchase. Orders are not confirmed until payment is received. Unpaid or partially paid orders may be canceled without notice.
Refunds & Cancellations
Due to the nature of baked goods, all sales are final. We do not offer refunds for:
Missed pickups
Change of mind
Incorrect information provided by the customer
If there is an issue with your order, please contact us within 24 hours so we can assist you.
Allergen Notice
Our bakery uses tree nuts and peanuts in our kitchen. All items are prepared in a shared environment, and cross‑contact is possible. Customers with allergies should use caution when ordering.
Quality Guarantee
We take pride in crafting every item by hand. While slight variations in color, decoration, or size may occur, each treat is made with care and attention to detail.
Photography & Marketing
We reserve the right to photograph any product we create and use those images for marketing, social media, and promotional purposes.
Home Bakery Disclosure
All items are made in a licensed home kitchen following local and state guidelines. By placing an order, customers acknowledge and accept these terms.
Our Approach
We're a team of passionate thinkers and doers, dedicated to building with purpose and clarity. Collaboration and curiosity drive everything we do. Our process is simple, thoughtful, and designed with your experience in mind. We believe great results come from clear steps, open collaboration, and a shared sense of purpose.
Our process is simple and thoughtful.
Explore our range of services designed to help you move forward with confidence, wherever you're headed next.
In-person and remote options
Our office is conveniently located in Manhattan. A place to gather, grow, and reconnect.
Our Services
Explore our range of services designed to help you move forward with confidence, wherever you're headed next.
Meet the Team
-
![]()
Monet Goode
FOUNDER
With a vision for building something meaningful, our founder brings a blend of big-picture thinking and hands-on experience.
They set the tone for everything we do. -
![]()
Emmett Marsh
SALES MANAGER
Focused, approachable, and driven by results, our sales manager is all about building strong relationships. They help connect people to the right solutions—with clarity and care. -
![]()
Eleanor Parks
MARKETING DIRECTOR
Creative and strategic in equal measure, our marketing director brings fresh ideas to every campaign. They turn insights into action and help our message resonate with the right audience. -
![]()
Karl Holland
CUSTOMER SERVICE MANAGER
Friendly, attentive, and always ready to help, our customer service manager ensures every interaction is a positive one. They keep communication clear, timely, and human.
